You can point one or more domains or subdomains to  your LiveBall console by following the steps below.

Before You Begin

Point your domain(s) or subdomain(s) DNS to your LiveBall IP address.

Let’s Get Started!

1. Hover over the settings tab in your LiveBall console and click “Manage Domains”
2. Click the green “+ domain” button
3. Give your domain a unique name in the “Domain name” text field
1. i.e. “landing.yourcompany.com”
4. Designate this domain as the default domain (optional)
1. *Note: if this domain is setup as the default, it will be the default subdomain when a traffic source is opened (it can always be changed as you are creating traffic sources).
5. Specify if this domain will support an SSL certificate
1. This option will designate whether or not your domain or subdomain will require a certificate that ensures secure transactions between web servers and browsers.
2. A domain or subdomain that requires an SSL certificate will use “https” instead of “http” on associated pages and indicate to visitors that it is a secure website with a lock icon
1. *Note: the location of the lock icon varies between browsers.  In Internet Explorer, it appears in the lower-right corner of the browser window.
3. IMPORTANT: If you do have a subdomain or domain that requires an SSL certificate, please contact your Account Manager to initiate the steps to put this certificate into place within your domain.
6. Designate a redirect URL that you want to send people to when they don’t provide a complete URL matching a specific traffic source.  This is to ensure respondents who come to a bad URL are redirected properly.
1. This might happen if respondent just types in the root domain, such as http://landing.yourcompany.com without a specific friendly “slash name” address or a /Casting.aspx automatic address to identify a particular traffic source
2. This might also occur if respondent uses a URL that does not exist (i.e. http://landing.yourcompany.com/badguess)
7. You have options for how respondents are sent to the redirect URL
1. Go to the redirect URL “as is”: respondent will be sent to the redirect URL and treated as an organic, unique visitor to the redirect URL
2. Append path and query string: respondent will be sent to the redirect URL with their originally intended path and query string information appended to the URL for data/metric tracking purposes.
3. Append the query string: respondent will be sent to the redirect URL with their originally intended query string information appended to the URL for data/metric tracking purposes.
8. Select one of the following redirect types
1. 302 redirects inform respondents and search engines that the redirect is temporary
2. 301 redirects will indicate to respondents and search engines that the URL has been changed permanently
3. *Note: For most redirects, you will want to select a 302 redirect.  If you are unsure of which redirect to select, check with your SEO manager.
9. Select whether or not you would like this domain to include auto-generated sitemap.xml in robots.txt
1. Opting into this feature would automatically inform search engines that this domain or subdomain is available for crawling and will also automatically update additional information about each URL (i.e. when it was last updated)
10. Enter any custom robots.txt you want to exclude into the associated text box
1. *Note: Web Robots (aka “Web Wanderers, Crawlers, or Spiders) are programs that automatically search the web to index content.  These may be search engines, such as Google, as well as spammers.
2. *Note: By default, LiveBall will allow all robots.txt
11. Upload a favicon
1. *Note: A favicon is a graphic that appears in the left side of the address bar when viewing your LiveBall landing page
2. *Note: Must be an .ico file of either 16x16px or 32x32px
12. Click Save
13. Add as many other domains you would like to have pointed toward your LiveBall console

You can now test that your domain is set up properly by simply typing your new domain into a web address bar and append “/admin” to the end of the URL (i.e. http://landing.yourcompany.com/admin).  Your LiveBall console login screen will be displayed and your domain setup is now verified as working properly.

If you do not use an SSL certificate, you may receive a security warning from your browser because LiveBall requires a secure login.  You can simply click through the security warning and proceed to your admin, or log into your consle from your ‘postclickmarketing.com’ login.

If you have any questions, please feel free to contact your account manager.