Does LiveBall Support Third-Party Tracking Codes?

Yes!

LiveBall includes a feature that enables you to work harmoniously with other third-party services such as Google Analytics and Google’s PPA (pay-per-action) code.

These services usually work by asking you to put a clip of script code into your Web pages. Normally, this would require someone to go into the HTML code to fiddle around, but with LiveBall you can now plug-and-play these script snipets in three places:

1. Campaigns
2. Paths
3. Pages

You can have more than one of these together: so if you have campaign script, path script, AND page script configured, then on that page it will include all three (in that order).

I Have Thrid-Party Code and Want to Use It. Where Do I Put?

It’s super easy to place third-party code on campaigns, paths or pages.

You can plug-and-play these script snipets in three places:

1. To include third-party code on every page of every path in a campaign, you will add a campaign-wide script. You will see a place to cut and paste your third-party code on the add/edit campaign screen.
2. To include third-party code on every page of a particular path, you will add a path-wide script. You will see a place to cut and paste your third-party code on the add/edit path screen.
3. To include third-party code on a specific page (such as conversion tracking on your “thank you” page), you will add a page-specific script. Click the “page script” button at the top of the page editor screen to cut and paste your third-party code.

You can have more than one of these together: so if you have campaign script, path script, AND page script configured, then on that page it will include all three (in that order).

Remember, including third-party code is as easy as cutting and pasting the code into the correct places in LiveBall (no tech degree required!), but as a best practice we strongly encourage you to run a few tests to verify the third-party code is working as you expect it to. It’s no fun to launch a campaign and then find out the code isn’t working.

Check out the "Integration: Thrid-Party Scripts and Codes" Article, submit a support request, or contact your account manager for more information.

Can I Add More Than One Clip of Javascript to the Campaign-Wide Script Field?

Yes, as long as there are no conflicts between them (i.e., they don't redefine the same variables or function names). But if they're from two separate third-party vendors, that shouldn't be an issue.

How Does LiveBall Send Lead Data Via SFTP Export?

LiveBall uses the Rebex SFTP (SSH File Transfer Protocol) .net component to connect to an SFTP site, and then uses the "PutFile" method to transfer the file.