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Introductory concepts
(12)
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Welcome to LiveBall
Console set up checklist
Navigating around LiveBall
LiveBall Glossary and Infographics
(4)
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An overview of LiveBall forms (infographic)
Glossary of common LiveBall & landing page terms
LiveBall console organization (infographic)
Get more here
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Setup & Administration
(9)
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Suspicious Clicks
Organize your LiveBall console portfolios and campaigns
Create & manage user accounts, logins & passwords
Testing (A/B and MVT)
(6)
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Get started with A/B testing
Get started with multivariate testing (MVT)
Set the statistical confidence level for tests
Creating Pages
(26)
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Add/edit campaign
Add a creative
Add page(s) to creative
Analytics & Reporting
(23)
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Dashboard overview
Identify suspicious clicks
Reports: Creative Confidence Interval Gauge
Going Live
(2)
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Open a traffic source (go Live!)
Proof, review & preview prior to going live
Third-Party Integration & LiveBall Tr...
(17)
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Track external conversions in LiveBall
Integration: Adobe Site Catalyst (Omniture)
Add third-party script to your LiveBall pages
Forms & Form Data
(29)
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Create choice set "filters"
Creating progressive profiling forms
Create a data field
Resources for Developers
(6)
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Frameworks: Develop Your Own
Global Widget Library and Advanced Support
Integration with 3rd-Party Systems Using XML Responses to LiveBall
Exporting Data
(13)
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Export data immediately (using advanced rules)
Integration: Marketo Munchkin API
Pull a raw file of respondent/visitor data
Training Videos
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Orientation/overview
(8)
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Quick orientation to your LiveBall console—7 minutes
Add a New Page to Your Creative
Basic training—40 minutes
Testing (A/B and MVT)
(1)
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Multivariate Testing
Create & go live
(6)
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Ready-made widgets (22 minutes)
Launch & Go Live: Open a Traffic Source (create a live URL)—5 minutes
Libraries (uploading images, flash & fulfillment)—1 minute
Reports
(1)
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LiveBall Reporting Overview—20 minutes
Forms and data exports
(3)
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Exports: Pull a "Raw" Respondent Data Export—2 minutes
Forms: Create a Data Field & Choice Set—4 minutes
Forms: Create a Form—7 minutes
Specialized topics
(4)
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Developing Masters and Themes—20 minutes
Email Template Set-Up—2 minutes
Lead Email Notifications—2 minutes
Frequently Asked Questions
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LiveBall FAQs
(41)
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Am I Able to "Score" Respondents in LiveBall?
Are Immediate Lead Notifications Available in LiveBall?
Can I create pURL landing pages in LiveBall?
Troubleshooting
(1)
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Troubleshooting subdomain setup
Reporting
(5)
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What is the geographic map gauge?
What is the difference between the “last week” and “last 7 days” gauge?
Why is the conversation rate different in the "tag table" vs. the "segment summary" gauge?
Framework and master development
(14)
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Can I import a page from an external url?
Can I create a new framework directory within the LiveBall console?
Is there a character limit on framework master/theme files?
Publishing
(21)
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What Is a FLV?
Why Would I Use a FLV Player in My Creative?
What Is The Difference Between the HD (High Definition) and SD (Standard Definition) FLV Players and Which One Should I Use?
Feature Releases
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Product Announcements & Release Notes
(60)
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Feature Release: Exciting enhancements
Feature Release: Quick Starts & creative production enhancements
Feature Release: Powerful new tools and enhancements
Advanced concepts
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General
(6)
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Flash Library
Flash for LiveBall Orientation
Print Dialog Box on LiveBall Pages
Widgets and Scriptlets Samples
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Sample HTML
(2)
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HTML in LiveBall Pages
HTML to Create Anchors